In addition to what we do in interaction with the difficult person, we also need to take note of how we’re interacting with ourselves. If we’re stressed or angry, that could turn us into a difficult person – and we want to avoid that. Join Adam and Dinur as we talk about some internal work to help us deal with difficult people.
Harvard Law School, “Managing Difficult Employees, and Those Who Just Seem Difficult”
David Richo, “Triggers”
Bessel van der Kolk, “The Body Keeps the Score”
Pete Walker, “The Tao of Fully Feeling”